Clear, constructive feedback helps us deliver exactly what you're looking for. Here's how to provide effective feedback.
When to Provide Feedback
We'll request feedback at key milestones:
- Design mockups: Before we start coding
- Staging site: When development is complete
- Pre-launch: Final review before going live
How to Give Great Feedback
Be Specific
Instead of "I don't like this," try:
- "The headline font feels too casual for our brand"
- "Can we make the CTA button more prominent?"
- "The image on the About page doesn't reflect our team's energy"
Reference Locations
Tell us exactly where to look:
- Page name or URL
- Section of the page (header, hero, footer, etc.)
- Screenshots with annotations are incredibly helpful
Explain the Why
Understanding your reasoning helps us propose better solutions:
- "Our customers are mostly 50+, so we need larger text"
- "This conflicts with our brand guidelines because..."
- "Our sales team said customers often ask about X, so we should highlight it"
Revision Process
Each project phase includes revision rounds:
- Design: 2 rounds of revisions included
- Development: Ongoing refinements during the build
- Pre-launch: Final adjustments before go-live
Consolidating Feedback
To keep things efficient:
- Gather feedback from all stakeholders before submitting
- Submit all feedback at once rather than piecemeal
- Prioritize must-haves vs. nice-to-haves
Remember: we're on the same team! We want your website to succeed as much as you do.